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Terms And Agreement

  • Terms of Agreement

    Rental Orders can be taken 7 days a week, 9 am - 9 pm at 828-342-3072 or during business hours through our website;

    Availability is guaranteed with at least 2 weeks advance request. All orders will be reviewed for availability if under 2 weeks and if a problem is found, you will be notified.

    Order Cancellations

    Any orders canceled, prior to delivery date, will receive a full refund. On the day of delivery we cannot offer refunds but will be glad to make exchanges for items of comparable value based on availability.

    Delivery is included on all orders provided payment, in full, has been received.


    Please inspect all equipment upon arrival. Notify Hey Baby Rentals of anything you feel is wrong with your order or if you feel there is a problem with the equipment.

    Last Minute Orders:

    We will make every effort to have your items delivered to you as soon as possible. Unfortunately, same day deliveries may be subject to $25.00 delivery fee to cover additional fuel and labor costs. Additional, add-on equipment, orders will be delivered on the following business day if ordered last minute.

    Checkout Procedures:

    Please leave rental equipment clean and in the same condition as you received it, on a covered porch or in a covered area that is accessible. Natural wear and tear from responsible use is expected. Please have all equipment ready for pickup by 9:00 a.m. If you leave prior to the original specified departure date, notify us 24 hours prior to departure so we can work your new departure date in to the schedule.

    Waiver of Liability and Indemnity:

    Equipment should only be used in accordance to manufactures instructions. Lessee acknowledges and assumes all responsibility and risk of use for equipment rented. You agree to relieve Hey Baby Rentals of all liability for loss, damage or injury associated with the use of the rental equipment, from any cause whatsoever, including negligence.

    Hey Baby Rentals will not be responsible for accidents or injuries caused directly or indirectly by the use or misuse of any of our rental equipment. You, the lessee, agree to defend, fully indemnify, and hold harmless Hey Baby Rentals from and against any and all claims, demands, suits, actions, causes of action and/or liability, of any kind whatsoever, for damages, losses, costs and/or expenses including legal fees and disbursements arising in connection with this agreement including, without limitation, any and all breaches by you or any terms or conditions of this agreement; damages to persons of property, personal injury or death caused by your negligent or willful acts or omissions arising in connection with this agreement;and any claim by a third party against Hey Baby Rentals.

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